Shipping worldwide and delivery timeframes

We do our best to ship worldwide, although sometimes, there are restrictions in place that are out of our hands.

If you can't find the item you like, it's usually because:

  • We've discontinued the item, or it's temporarily out of stock
  • It's not available in your country
  • Local shipping restrictions were applied

How to check the items available

Log in to your account and head to the Rewards Store using the desktop software. We update the software regularly with the list of available products for each region.

If there are any restrictions on any of our PokerStars products, these will show at the checkout point.

When to expect your order

These are the delivery timeframes depending on where you are in the world:

Region Delivery time from dispatch notification
UK 3 to 5 business days
Europe 7 to 10 business days
Rest of the World 10 to 15 business days

If there's a problem with your delivery, please get in touch with us as soon as possible.



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