How does the self-imposed deposit limit feature work?

Limiting the amount you deposit daily, weekly, or monthly lets you enjoy our games responsibly and manage how much money you spend while playing.

• How do self-imposed deposit limits work?
• How do I set up a deposit limit?
• How do I increase, lower, or remove my limit?
• Can I reverse a deposit limit?
• What's the difference between a mandatory and a self-imposed deposit limit?
• What's the difference between a deposit limit and a buy-in limit?
• Will my deposit limit apply to all my accounts under Flutter Group?

How do self-imposed deposit limits work?

The self-imposed deposit limit is accumulative. The limit will factor in any transactions you've made in the last 24 hours, 7 days, or 30 days (depending on the limit period you choose). For example:

• For a daily limit: if you deposited $10 in the past 24 hours, you would be $10 into your new limit.
• For a weekly limit: if you deposited $10 within the last 7 days, you would be $10 into your new limit.
• For a monthly limit: if you deposited $10 within the last 30 days, you would be $10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see the details and the transactions you've made during the last seven days, go to the Cashier and select 'Transaction History'.

If you haven't set any self-imposed deposit limits, it's possible that you've reached the maximum deposit limit for the payment method you're trying to use.

How do I set up a limit?

To apply a self-imposed limit to your account, follow the steps below depending on the platform you're using:

To access this via our website, click on the button below:

How do I increase, lower or remove the limit?

If you want to increase or remove the limit, you can do so once the current limit expires. Daily and weekly limits run for seven days and monthly limits run for 30 days. It's part of our company policy.

Follow the path above, enter a new increased limit or select 'Remove Limit'. When you request to increase or remove a limit, it will remain pending for 24 hours. After that period, once you log in to your account, you'll receive a pop-up asking you to confirm the request. We'll activate the new limit on the account when you've confirmed the request.

You can request to decrease your limit or completely block your deposits at any time. We'll approve such requests immediately.

Applied changes will affect your deposit limits on all products available in your PokerStars account.

Can I reverse a deposit limit?

No. When a self-imposed deposit limit is applied, it can't be reversed or canceled until the limitation period has expired. As part of our company policy, daily and weekly limits run for seven days, and monthly limits run for 30 days.

Once this period has passed, you can remove the limit by selecting 'Remove Limit' under the 'Responsible Gaming' section of your account.

What's the difference between a mandatory and a self-imposed deposit limit?

A self-imposed deposit limit is the one you apply yourself. The mandatory one is the one we implement on your account in some cases. If you have both, you'll only be able to deposit up to the lowest of the two limits.

Why do I have a mandatory limit on my account?

As part of our Responsible Gaming program, we've implemented a monthly deposit limit of 650 USD (~500 GBP depending on currency conversion) for people under 25 to improve the protection of younger customers to help them manage their spending across our platforms.

So if you are between 18-24, this limit will automatically be added to your account.

What's the difference between a deposit limit and a buy-in limit?

The deposit limit affects how much you can deposit.

The buy-in limit affects your capability to register in tournaments and participate in cash games. Players can use a buy-in limit to set the maximum amount that they can spend weekly at tables. This limit includes all cash game and tournament buy-ins,re-buys, and add-ons. Once you have reached this limit, you will be unable to join any games or register into tournaments even if you have funds available in your account.

Will my deposit limit apply to all my accounts under Flutter Group?

Yes, when you set up a limit, it will apply to your PokerStars, Full Tilt, and Sky Betting and Gaming account since they are part of the same group.