Using Google Pay to deposit and withdraw

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To confirm if this payment method is available in your country, log in to your account and go to the Cashier.
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What is Google Pay?

Google Pay is a digital wallet that lets you deposit and withdraw funds through your card.

It's easy and safe to deposit with Google Pay. You'll just need to confirm your payment with a fingerprint ID or passcode.

When withdrawing to your Google Pay account, we'll credit the funds to the same card you used to deposit. Keep in mind that only cards that are CFT (credit funds transfer) eligible can receive withdrawals. If you’re in doubt if your card can receive funds, confirm with your card issuer before requesting the withdrawal.

Also, remember to check if your Android device is compatible with Google Pay on their website.

How do I deposit with Google Pay?

To deposit with Google Pay, just follow these steps:

  1. First, log in to your account and go to the Cashier. If you're using our website or our mobile app:
    Web Cashier
  2. Choose the 'Deposit' tab.
  3. Select the 'Google Pay' option.
  4. Insert or choose the amount you want to deposit and hit the green arrow to continue.
  5. The card details you have stored in your Google Pay account will show on the screen. Review your card details and:
    • If you're using a compatible Android device, confirm the payment using your fingerprint.
    • If you're using an Android device without a Fingerprint ID, Google will send you a passcode. Enter that code to confirm the payment.
  6. You'll see the transaction confirmation on the screen.

Once the transaction is confirmed, we'll credit the funds to your account immediately.

How do I withdraw using Google Pay?

To withdraw funds to your Google Pay account, follow the steps below:

  1. Go to the Cashier. If you're on our website or using our mobile app:
    Web Cashier
  2. Select the 'Withdraw' tab.
  3. Enter your withdrawal amount and hit the green arrow to proceed.
  4. If you have any pending automatic withdrawals, you'll see:
    • The amount and the payment methods for each automatic withdrawal.
    • The payment methods that are available to withdraw any remaining amount.
  5. If you do not have any pending automatic withdrawals, select Google Pay.
  6. Confirm the type and the last four digits (e.g., Visa 1234) of the card linked to your Google Pay account. Then, if your card is still valid, submit your request.

We'll review your request within 72 hours. Once it's approved, the funds are credited to your card within 10 business days.

Important:

  • The Google Pay withdrawal option will only be available in the Cashier if:
    • You've made at least one previous deposit with this payment method in the last 12 months.
    • Your device supports Google Pay.
  • We'll credit your funds to the same card you linked to your Google Pay account and used to deposit.
  • We'll also convert your funds to the same currency you used to make your Google Pay deposit.
  • If the card linked to your Google Pay is no longer valid, please cancel your request and ask us to block that card.

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